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If you have ordered a pattern, but it has not arrived within one business day, it is possible that our specialists are still working on your sewing pattern, or the email with the pattern file got lost on the way.

You may use this form to retrieve the pattern files for all orders that have been already processed. Please enter the email that you used when ordering the pattern AND the order number.

您可以在 PayPal 或 Stripe 发送给您的付款确认中找到 5 位订单号。



如果系统无法使用此表格找到您的订单,则可能是电子邮件地址中存在拼写错误或技术问题。请发送电子邮件至info@sewist.com并提及订单号。我们将在一个工作日内回复您并提供解决方案。