If you have ordered a pattern, but it has not arrived within one business day, it is possible that our specialists are still working on your sewing pattern, or the email with the pattern file got lost on the way.

You may use this form to retrieve the pattern files for all orders that have been already processed. Please enter the email that you used when ordering the pattern AND the order number.

Je vindt het 5-cijferige bestelnummer in de betalingsbevestiging die je via PayPal of Stripe hebt ontvangen.